Payment and Shipping Policy

All of our products are shipped by UPS Ground, by USPS, by Fastway, by Royal Mail, by EMS, by DHL or by Au Post, depending on whichever service has the shortest delivery time to your location.

All the items you order are shipped from our factory in China, below is our address:
Office Address: Power-Supplier.org, 34 Fuqian Road, Guangming, 518127, Shenzhen, Guangdong Province, China

Payment
We accept Credit Card payment, PayPal payment system.
PayPal payment system supports Mastercard, Visa, Discover, American Express and eCheck.

Security Guarantee
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Refund
After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

 
Australia


FastWay or AU Post		 Delivery and Service Charges
Free Shipping
7 - 15 working days
United States


UPS Ground or USPS Priority Mail		 Delivery and Service Charges
Free Shipping
7 - 15 working days

Canada / Singapore / United Kingdom / Germany / France / Spain / Switzerland


PostNL, DHL, USPS International Airmail		 Delivery and Service Charges
Free Shipping
  7 - 15 working days
Other Countries  
Registered Delivery Free Shipping
Delivery time 15 - 20 working days

Our Delivery and Service Charges listed on the website only cover Continental United States and Canada. Should the order be sent to other countries outside USA and Canada, please feel free to email us order@power-supplier.org! We hope you will enjoy the shopping and be satisfied with our service!

Return Shipping Charges

We will arrange UPS to pick up the RMA merchandise from the customer. Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.

Cross Shipment

Cross shipment (exchange shipped prior to return of the original) must be secured by credit card. Such charge will remain on the customer's credit card until we received the returned merchandise. A refund for the charged amount will be credited within 30 days from the day on which we received the returned merchandise.


Payment
We accept credit card payment through PayPal payment system. PayPal payment system supports Mastercard, Visa, Discover, American Express and eCheck.

Refund
After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.